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h5. Overview

This page provides a troubleshooting checklist for performance graphs.

h5. Steps

# Are the following configuration parameters properly configured in the {{nagios.cfg}} file?
{noformat}perfdata_timeout = "60"
process_performance_data = "1"
service_perdata_command = "process_service_perfdata_file"
service_perfdata_file = "/usr/local/groundwork/nagios/eventhandlers/service_perfdata.log"
service_perfdata_file_mode = w
service_perfdata_file_processing_interval = 300
service_perfdata_file_processing_command = "process_service_perfdata_file"{noformat}
# Is the file {{service_perfdata.log}} in the {{/usr/local/groundwork/nagios/eventhandlers}} directory? And does it have a current date and time stamp, within the past 10 minutes?
# Is the file {{}} in the {{/usr/local/groundwork/nagios/eventhandlers}} directory? And does it have the correct ownership and permissions?
# Do the RRD files in the {{/usr/local/groundwork/rrd}} directory have fairly current data and time stamps?
# Is there an entry in _Configuration_ > _Performance_ application where the service field matches the name of the service you are trying to graph?