GWME-7.2.1-04 SLA and Downtime Scheduler Update

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This technical bulletin is for all GroundWork customers. It provides an update to the SLA processing and dashboards (for enterprise customers) and the downtime scheduler "slareport" database. It is applicable to GroundWork Monitor 7.2.1 only, and requires the application of the [GWME-7.2.1-00 Rollup Patch Installer|DOC721:GWME-7.2.1-00 Rollup Patch Installer].

UPDATED 10/31/2018: The original version of this TB had an older update of the rstools package included. This is now removed, and only the sla-database maintenance software is installed. It is not necessary to apply this TB a second time, however, it is recommended to apply the latest versions of the [GWME-7.2.1-00 Rollup Patch Installer|DOC721:GWME-7.2.1-00 Rollup Patch Installer] whenever they become available to keep the rstools package at the latest version.

h6. What is in this update?

h5. Installation Steps

{attachments:patterns=TB7.2.1-04-sla-updates-v2.tgz}

# As {{root}} user, copy the attached tgz to the {{/tmp}} directory on the GroundWork server.