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|h4. Tech Tip #4 4 (03/2016) --- Making and testing a solid backup of your monitoring server |
Your GroundWork Monitor (like any other application) may be subject to an unexpected failure. This stuff happens, and it always happens at the worst time. Like 5:45pm on a Friday night when you are leaving for a three-day weekend. Yes, we speak from sad experience. You might have a hardware failure, or if you are running virtual instances, just an outage at the hypervisor level. Often the cause is human error: an unintended action that deletes important files. No matter what the cause, when you find that GroundWork Monitor is no longer responsive, it may be necessary to put a new server or instance in place with the most recent image you can recover. If the outage is not a complete loss, a less extensive recovery may be sufficient, and while GroundWork support is here to help, you can give a a lot or a little to work with, and help us to get you great results.