Label: howto

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Assessing Groundwork Monitoring Server Performance (Support)
Contents Introduction This document is intended to help you assess your GroundWork Monitoring Server's performance. As the server's workload increases towards its upper range, certain functions will begin to manifest problematic behavior. Typical FirstNoticed Symptoms # One typical ...
Other labels: kb, performance
Configure sendEmail commands to use an existing smtp server (Support)
hostnotifybysendemail & servicenotifybysendemail commands use the sendEmail perl script to send email notifications. sendEmail has many options that can be used to configure sending email for more complex mail system requirements, including using an external smtp server ...
Other labels: notifications, sendemail, kb, quickstart
Converting RRDs - 32-bit to 64-bit architecture migration (Support)
When migrating from 32bit to 64bit architecture, note that the 32bit RRDs are incompatible and need to be converted to the new architecture. This can be accomplished by converting the RRDs to XML format using the 32bit RRDTool binary and restoring the XML file using the 64bit architecture ...
Other labels: kb, rrd
Deleting hosts from Monarch without a web interface (Support)
Background There are some cases where it may be useful to use a command line interface for removing hosts out of the Monarch (or Configuration) subsystem of GroundWork Monitor. One particularly useful case is on a GroundWork Monitor Enterprise Edition system where hosts have ...
Other labels: kb, license
Getting SSL Certificates to be trusted by OpenSSL and related tools (Support)
Groundwork ships with its own copy of OpenSSL. As with every copy of OpenSSL, no certificates are installed in the trusted certificate store. If you wish OpenSSL or tools built against it to trust any certificate or CA(Certificate Authority) you will need to install ...
Other labels: ssl, https, ldaps, openssl, certificates, ca, cert
Home (GroundWork 7.1.1 Documentation)
Welcome to Bookshelf GroundWork Monitor Enterprise 7.1.1, 12/2016 Thank you for using GroundWork Monitor, created by GroundWork, Inc. This is the Home page for the GroundWork Monitor 7 product documentation Bookshelf. This space contains product reference for Operators regarding the use ...
Other labels: product, resources, reference, bookshelf
How to add interface operational status checks (Support)
Contents Background One of the challenges of monitoring is avoiding receiving too many alarms for a particular incident. While receiving multiple alarms for different services affected by one failure can help you understand the magnitude or impact of an incident, more ...
Other labels: cacti, update, dependency, network
How to Change Portal permissions for Advanced and Administration pages (Support)
Background GroundWork controls of the content displayed under the Advanced and Administration pages of the JBoss portal. This control is defined in a file called defaultobject.xml, rather than in the Administration portal. By default the settings in this file take precedence over any database settings, such as role ...
Other labels: 6-x, 6-3, jboss
How-to Determine and adjust your device count (Support)
Background GroundWork Monitor counts devices in the foundation database, rather than hosts in the configuration database. This means that the true count that is being compared against the license limit is the number of entries in the Device table in foundation, not the number of hosts. Devices can be created ...
Other labels: kb, license
How-to Monitor a Windows Volume Mounted on a Path with GDMA (Support)
Background and the problem: It's possible to mount a volume under Windows and reference it via a directory path, as described in this Microsoft Technet Article http://technet.microsoft.com/enus/library/cc753321.aspx.  If you do that, though, you will need a way to monitor its specific disk ...
Other labels: windows, disk, kb