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Business (GroundWork 7.1.1 Documentation)
Business Service Monitoring This section covers the GroundWork Monitor Business option including Business Service Monitoring, SLA Management, and SLA Reports. For detailed information, expand !expand.jpg! Business in the navigation pane
Other labels: business, service, monitoring, sla
SLA Reports (GroundWork 7.2.1 Documentation)
Overview Once your SLAs are established, edited and on dashboards, you can also export the data as CSV files, or just run a graphical report for the period you want. The {}slareports{} database is available for direct SQL queries as well, and can be used ...
Other labels: sla