Status Reports

Overview

GroundWork Reports are a set of predefined service level reports available for immediate report generation and visibility into IT service levels. These standard availability and status reports are viewable in GroundWork Monitor through the integrated BIRT Report Viewer. This page reviews the Status Reports including Host Groups Status, and Host Status.

CONTENTS

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1.0 About Status Reports

1.1 Host Status Report

The Host Status reports displays a pie chart showing the status for all Services along with a Host Service Status list of Services and their respective Status, Last Checked time, Next Check time and the Last State Change time. The status column in the Service list will be highlighted in red if the status is CRITICAL.

1.2 Host Group Status Report

This report displays two pie charts representing Host Group(s) Service Status and Host Group(s) Host Status. Totals for each section represent the number of times each (or all) Host Group Service or Host Group Host is in a particular state. For Host Group Service Status, states include Critical, OK, Pending, Unknown, and Warning. For Host Group Host Status states include Down, Pending, Unreachable, and Up. The Host Group Service Status and Host Group Host Status lists are organized by Host Group and presents the number of Services and Hosts in each state.

2.0 Generating Reports

The steps below will guide you through the process of generating GroundWork Reports.

  1. Select Reports > BIRT Report Viewer.
  2. Select a report type you wish to generate.
  3. A report parameter screen will be displayed (if required). Select the appropriate parameters and select OK. A processing message will display on the screen while the report is being generated. Report navigation is available at the top right of the window and enables you to quickly jump to the top of the report, previous page, next page, bottom of report, or to a specified page number. Useful report options displayed at the top of the report are described in the table below.

    Table: Report Options
    Run Report This command lets you view and reset the parameters of the report which will automatically run again after you make changes and select OK.
    Export Data This command lets you export the data to a Comma Separated Value (CSV) File Format. CSV format is often used to exchange data between disparate applications.
    PDF Print report as a PDF file. The report footer indicates the date and time the report was generated. One in the PDF viewer you can email reports.