Event Reports

Overview

GroundWork Reports are a set of predefined service level reports available for immediate report generation and visibility into IT service levels. These standard availability and status reports are viewable in GroundWork Monitor through the integrated BIRT Report Viewer. This page reviews the Event Reports including Event History, and Event History Overview.

CONTENTS

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1.0 About Event Reports

1.1 Event History

The Event History report graphically displays a comprehensive list of events captured in the GroundWork Monitor platform. The events listed in the report will be organized by the date and time that they occurred in the external system. Along with this event list, three pie charts will present totals for event Monitor Status, Operation Status and event Severity. Below the pie charts is a detailed Event List.

1.2 Event History Overview

The Event History Overview report displays an overview of all events captured in the GroundWork Monitor platform.

2.0 Generating Reports

The steps below will guide you through the process of generating GroundWork Reports.

  1. Select Reports > BIRT Report Viewer.
  2. Select a report type you wish to generate.
  3. A report parameter screen will be displayed (if required). Select the appropriate parameters and select OK. A processing message will display on the screen while the report is being generated. Report navigation is available at the top right of the window and enables you to quickly jump to the top of the report, previous page, next page, bottom of report, or to a specified page number. Useful report options displayed at the top of the report are described in the table below.

    Table: Report Options
    Run Report This command lets you view and reset the parameters of the report which will automatically run again after you make changes and select OK.
    Export Data This command lets you export the data to a Comma Separated Value (CSV) File Format. CSV format is often used to exchange data between disparate applications.
    PDF Print report as a PDF file. The report footer indicates the date and time the report was generated. One in the PDF viewer you can email reports.