How to configure contacts in NoMa

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Overview

Contacts are individual definitions indicating who should get notified and how and when they should get notified in the event of a problem on your network. Contacts can then be applied within the tabs for Contactgroups, Holidays, and in the notification rule (Notifications tab). Contact groups are definitions of one or more contacts and can be used to send alert or recovery notifications to a group of contacts.

Steps
  1. Go to Configuration > NoMa.
  2. Select the Contacts tab.
  3. Click the Create button on the right side of the screen, (select the pencil icon to edit an existing contact).
  4. Enter the contact directives as described below.
  5. Click Create.

    Table: Contact directives
    Directive Description
    Full Name Full name of the person to receive the notification. This is displayed in various screens as the contact name.
    Username User name, displayed in the Logs tab as a notification recipient.
    Timezone Sets the time zone of the contact.
    NoMa makes use of the Perl DateTime::TimeZone to provide proper time zone support (including winter/summer time) and simplifies worldwide support for working hours , (e.g., America/Los_Angeles).
    Timeframe Sets the contacts availability to receive notifications, (e.g., 24x7).
    Suppress multiple alerts If checked, no more than one notification for the same alert condition will be sent out to this particular contact.
    If unchecked, indicates the contact will receive more than one notification for the same alert condition, if more than one alert is sent in for that condition.
    Contact addresses Sets the contact's information for notifications: email, phone, mobile, Growl address.
    Holiday (Available to existing contacts) Indicates a period of time a contact should not receive notifications. Selecting this option opens the Holidays tab and returns to the Contacts tab.


    Figure: Contact tab
    Contact tab

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