SNMP BES

SNMP BlackBerry Enterprise Server Profile (BES)

This profile monitors several global counter statistics and system health counters for a BlackBerry Enterprise Server.

Services Configuration

Service - Definitions in Monarch are stored under this name.
Command Line - Service command name with arguments to be passed to the plugin.

Plugin Command Line - Plugin script called by Nagios for this Service.

Command lines displayed below are intended to be single line commands.

Service	Command Line	Plugin Command Line
snmp_besSysHealthMsgErrors	check_snmp_thresh!.1.3.6.1.4.1.3530.5.25.1.10.1! 0:1000!0:2000	$USER1$/check_snmp -H $HOSTADDRESS$ -o "$ARG1$" -w "$ARG2$" -c "$ARG3$" -C '$USER7$'
snmp_besSysHealthMsgFromHandheld	check_snmp!1.3.6.1.4.1.3530.5.25.1.22.1! !	$USER1$/check_snmp -H $HOSTADDRESS$ -o "$ARG1$" -r "$ARG2$" -l "$ARG3$" -C '$USER7$'
snmp_besSysHealthMsgPending	check_snmp_MOS! .1.3.6.1.4.1.3530.5.25.1.21.1! ARG2!ARG3	$USER1$/check_snmp -H $HOSTADDRESS$ -o "$ARG1$" -w "$ARG2$" -c "$ARG3$" -C '$USER7$'
snmp_besSysHealthMsgToHandheld	check_snmp!.1.3.6.1.4.1.3530.5.25.1.21.1! !	$USER1$/check_snmp -H $HOSTADDRESS$ -o "$ARG1$" -r "$ARG2$" -l "$ARG3$" -C '$USER7$'
snmp_besSysHealthMsgTotalProc	check_snmp!.1.3.6.1.4.1.3530.5.25.1.20.1! !	$USER1$/check_snmp -H $HOSTADDRESS$ -o "$ARG1$" -r "$ARG2$" -l "$ARG3$" -C '$USER7$'
snmp_besSysHealthSrpConnectedState	check_snmp_BES!1.3.6.1.4.1.3530.5.25.1.10.1!1	$USER1$/check_snmp -H $HOSTADDRESS$ -o "$ARG1$" -s "$ARG2$" -C '$USER7$'
snmp_besSysHealthSrpReconnectsFail	check_snmp_thresh!.1.3.6.1.4.1.3530.5.25.1.13.1! 0:0!0:1	$USER1$/check_snmp -H $HOSTADDRESS$ -o "$ARG1$" -w "$ARG2$" -c "$ARG3$" -C '$USER7$'
snmp_besTotMsgsPending	check_snmp_thresh!.1.3.6.1.4.1.3530.5.25.1.202.1! 0:10000!0:20000	$USER1$/check_snmp -H $HOSTADDRESS$ -o "$ARG1$" -w "$ARG2$" -c "$ARG3$" -C '$USER7$'
snmp_besTotMsgsRecvdPerMin	check_snmp_thresh!.1.3.6.1.4.1.3530.5.8.0! 0:100!0:200	$USER1$/check_snmp -H $HOSTADDRESS$ -o "$ARG1$" -w "$ARG2$" -c "$ARG3$" -C '$USER7$'
snmp_besTotMsgsSentPerMin	check_snmp_thresh!.1.3.6.1.4.1.3530.5.7.0! 0:100!0:200	$USER1$/check_snmp -H $HOSTADDRESS$ -o "$ARG1$" -w "$ARG2$" -c "$ARG3$" -C '$USER7$'

Profile Package

This package includes the following files:

Profile Definitions

service-profile-snmp-blackberry-enterprise-server.xml
service-profile-snmp-blackberry-enterprise-server.xml

Plugins Scripts on the GroundWork Server

check_snmp

Installation

GroundWork Monitor includes many monitoring profiles for a variety of devices, systems and applications. Profiles already imported on a new GroundWork installation include Service Ping, SNMP Network, and SSH UNIX. The GroundWork Monitor Configuration tool is used to import updated Profiles and Profiles that require additional setup; the Profile XML file and its companion Performance Configuration definition file. Services can also be imported in addition to Service Profiles in the Profile Importer. The import process is documented under GROUNDWORK PROFILES > How to import profiles.

Implementation

This section contains detail settings used by this Profile. These parameters can be altered with the Configuration tool.

Command Parameters

Command parameters are in the Configuration Services section with the following names and default values.

snmp_besSysHealthMsgErrors

The total number of messages that were non-deliverable to handhelds because of an error.
$ARG1$ - Object Identifier (OID) to query
$ARG2$ - Warning threshold.
$ARG3$ - Critical threshold.

snmp_besSysHealthMsgFromHandheld

The total number of messages that were sent from handhelds since startup; this total does not include calendar items.
$ARG1$ - Object Identifier (OID) to query
$ARG2$ - Regular expression to match.
$ARG3$ - Prefix label for output.

snmp_besSysHealthMsgPending

The total number of messages that are pending delivery to handhelds.
$ARG1$ - Object Identifier (OID) to query
$ARG2$ - Warning threshold.
$ARG3$ - Critical threshold.

snmp_besSysHealthMsgToHandheld

The total number of messages that passed the filter criteria and were forwarded to handhelds; this total does not include calendar items.
$ARG1$ - Object Identifier (OID) to query
$ARG2$ - Regular expression to match.
$ARG3$ - Prefix label for output

snmp_besSysHealthMsgTotalProc

The total number of messages that the BlackBerry Enterprise Server has processed since startup; this total includes messages that were sent to the handheld, ent from the handheld, or not forwarded to the handheld because they were filtered.
$ARG1$ - Object Identifier (OID) to query
$ARG2$ - Regular expression to match.
$ARG3$ - Prefix label for output

snmp_besSysHealthSrpConnectedState

Indicates whether the BlackBerry Enterprise Server is connected to the wireless network.
$ARG1$ - Object Identifier (OID) to query
$ARG2$ - String to match in output

snmp_besSysHealthSrpReconnectsFail

The number of times that the BlackBerry Enterprise Server has attempted, but failed, to connect to the wireless network since startup.
$ARG1$ - Object Identifier (OID) to query
$ARG2$ - Warning threshold.
$ARG3$ - Critical threshold.

snmp_besTotMsgsPending

The total number of messages that are queued for delivery to handhelds.
$ARG1$ - Object Identifier (OID) to query
$ARG2$ - Warning threshold.
$ARG3$ - Critical threshold.

snmp_besTotMsgsRecvdPerMin

The total number of messages that were delivered to handhelds each minute; this value is averaged from the last 10 minutes of processing.
$ARG1$ - Object Identifier (OID) to query
$ARG2$ - Warning threshold.
$ARG3$ - Critical threshold.

snmp_besTotMsgsSentPerMin

The total number of messages that were sent from handhelds each minute; this value is averaged from the last 10 minutes of processing.
$ARG1$ - Object Identifier (OID) to query
$ARG2$ - Warning threshold.
$ARG3$ - Critical threshold.

Performance Graphing Parameters

The following parameters are used to generate performance charts. These parameters are set using the Configuration>Performance tool in GroundWork Monitor. Except for snmp_besSysHealthSrpConnectedState.